8 Basic Management Skills
Course Introduction
The course is designed for the nearly promoted management executives; it identifies the common problems encountered in Management in aspects of interpersonal relationship, communication, motivation and coordination.
Helping the executives to plan out the solutions systematically through case studies, Role-play exercise and discussion.
Teaching Method
Interactive teaching styles incorporating case studies and practical application of Drucker management theories.
Course Objectives
Through grasping practical and effective Managerial tools, in order to elevate the performance of the organization.
Target Learners
Executive management or decision-makers of a company; or individuals with management experience.
Course Duration
2 Days (14 Hours)
Modules Outline
單元
Unit
Focuses
Learning Objectives
Unit 1
Planning
Unit 2
Execution and Evaluation
Unit 3
Delegation
Unit 4
Coaching
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7 Key factors for successful planning
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Building leadership through planning and execution
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Understanding the reason for failure of the plan
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4 Execution methods and 4 evaluation techniques
-
Evaluation of progress, and execution effectiveness
-
Effective Time Management
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5 leadership styles
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7 principles of delegation
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Concept of Cycle of leadership, effective delegation and its procedures
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6 steps of coaching
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“4C” Coaching method
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Understanding why subordinates refuse to follow instructions
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Different ways for giving and receiving effective feedbacks
Unit 5
Performance and Expectation
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5 key elements of setting effective performance objectives
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Differentiating high expectation and low expectation
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Setting effective performance measurement tool through precise work expectation
Unit 6
Communication of performance expectation
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Evaluation methods for working progress
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“Preventive” communication method and “Corrective” communication method
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Techniques of positive praise and encouragement
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Understanding why subordinates fail to reach the targets, and ways to help them
Unit 7
Effective Communication
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6 key elements of communication
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7 steps of communication
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Grasping ways for effective communication so as to avoid misunderstanding
Unit 8
Staff Training
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5 steps of technical skills training
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7 steps of performance evaluation
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Igniting the passion of subordinates at works
Elevating work performance of subordinates
Coaching methods for individuals